Table of Contents

Good to know!

FAQ

Fuel consumption and "alternative aircraft" in the simulation.

First of all: FTW strongly advises to use the MSFS or modifications for it with caution and a watchful eye at the moment, the simulator is in an early phase and still has many problems and bugs. Among others wrong fuel consumption and sudden teleport. Other sims also have their little bugs, but we have them quite well under control.

Now to the actual topic:

FTW does not have such a large selection of aircraft for nothing. If you don't have a 777 in the sim, you shouldn't fly any jobs with it in FTW. This is especially true for the MSFS 2020 and its A320 NEO, which is not a normal A320 (which both do s exist in FTW). Use the aircraft that are available to you in the sim and not “similar replacement aircraft”. If you do, it is your responsibility to watch the flight values and if there are problems we will not give support there. It is the responsibility of the user to use the correct aircraft in the sim as well as in FTW.

Please pay attention to your fuel consumption on all your flights (especially with the MSFS), it should be approximately congruent per hour with that from the aircraft info from FTW. (small arrow next to the aircraft name in the hangar → consumption, you can calculate your consumption from the kilos consumed during the flight divided by flight time, both available in Yaacars).

You should also avoid exceeding the maximum TAS (also visible there) on average on your flight, this will be considered as a time compression attempt, as the manufacturer's max TAS is a binding specification. If you are flying a flight simulator in an economy sim, we can expect you to pay attention to this. (The max TAS is briefly explained below, though this is a term you should be familiar with in a flight sim, just like IAS, GS, ILS, and so on…).

Equally important are the maximum payload, number of passengers and cargo capacity, if you fly a plane with 50to payload, 200PAX and 20to cargo in FTW, you should not fly one with 25to payload 100PAX and 10to cargo in your sim, this is simply cheating and can lead to the flight not being rated in individual cases.

If the values do not match when you use the correct aircraft in the simulator, there seems to be something wrong with your sim. FTW did not pull these values out of their fingers, they come from the POHs of the manufacturers, comparison flights and average calculations from flights performed in FTW.

FTW checks the values from the flights after various flights with wrong fuel consumption and too high TAS. This has become necessary because recently (unintentionally and very often intentionally) too little fuel was consumed and machines with a much higher capacity were flown in FTW than in the sim. This hurt everyone in the end, as consumption is a value that is used to calculate payment for orders.

TAS: True airspeed (TAS) is the actual speed of an aircraft relative to the surrounding air. In the standard atmosphere at sea level and below 100 knots, TAS and IAS are almost equal. If air density decreases (with increasing altitude or temperature) or airspeed increases (increasing compression), IAS will be lower than TAS.

True Airspeed (TAS) = indicated airspeed (IAS) plus 2% of the indication per 1000 ft altitude.

Example: IAS 100 kts at 5000 ft → TAS = 100 + 5*2 = 110 kts

I can't select a filling station when filling up

If you have selected a non-FTW-Oil station before, then sometimes you can't select the FTW-Oil station afterwards - the field is deactivated. This is a bug. Restarting the browser once (or logging out and logging in again?) should fix the problem.

General information about fuel accounting at FTW

Brief explanation of the fuel system in ftw:

Basics:

- In FTW standard consumption values for all machines are stored, these are first only numbers in a data base, but can become relevant for the user under circumstances. (However, none of us has sucked these from the fingers, these come from the POHs of the appropriate machines, official data and in addition often still from test flights with the appropriate Addons of various simulations. Data is given in kg/h and can be found in the aircraft info if you unfold it).

Procedure of fuel accounting at FTW:

- First of all FTW takes the fuel consumption sent by the respective simulation, i.e.: x kg were consumed, according to the simulation. (The fuel level at the beginning of the flight minus the fuel level at the end of the flight is not calculated, but the live sent consumption from the simulation is used). And it shows that value in Yaacars.

- When you try to bill the flight in the terminal: Then FTW checks if this consumption agrees with the stored value in the database to xx percent. (Thereby the tolerance is designed very much in favor of the user).

- If this sent value corresponds to the expected value +-xx percent, all is well and the sent consumption is calculated.

- If the sent consumption deviates more than xx percent downwards from the expected consumption, FTW assumes a problem with A) the stored consumption values in the sim B) a technical problem on the part of the sim at the user or C) intentional manipulation of the consumption values.

- If this is the case, FTW reserves the right to ignore the sent consumption for reasons of fairness and equality of all users and to calculate with the standard consumption that is stored in the DB.

No more fuel in the tanks

(Almost) All 1-7 Class Airports have a filling station! 8-X do not.

Re-Fuel during multi-stop flights

  1. After starting the flight in the Terminal and Yaacars, fly to the airport where you would like to refuel.
  2. Land and end the flight in Yaacars. Ignore the warning message saying you are not at your destination airport.
  3. In the Terminal, end and bill your flight.
  4. Refuel the airplane via terminal, make sure your assignments are still loaded and start the flight in the Terminal
  5. Retrieve the new flightplan in Yaacars and configure your airplane. Continue your flight to your destination airport. (Start flight in yaacars.)

Important: Check if the airport has fuel in ftw! (Class 1 to 7 are safe to use).

Too much fuel in the tanks

FTW does not know a certain flight model

New models can be reported with the corresponding key data in FTW-Forum - Aircraft-Administration to be added to the aircraft database. Remember to have one of the new airplanes placed at an airfield. This can be done in the same forum under 'Aircraft ordering'.

Newly added airplanes do not appear in the FTW hangar at the same time, only when they are ordered. In FTW under 'FTW-Hangar / SYS-Aircraft Master' there is a list of all airplanes contained in the system.

FTW does not know a certain airport

You can address questions about airport data in the FTW-Forum - Airport-Administration

Wrong destination airport entered in YAACARS / stopover

You didn't plan for the headwind or entered a wrong destination ICAO? It does not matter. FTW recognizes where your current location is after landing. You do not have to fly to the preset destination to land.

The data on the banner does not update

The banners are updated when you log out.

Despite the hours flown no update to new license

The license entitlements are updated when you log out.

The deposited image for the aircraft is wrong/old/bad

Send a new (self-made/rights-free!) screenshot to [email protected]

How can I leave an airline again?

On “Statistics”, then on “My Airlines”. There you can leave the corresponding airline by clicking on the X.

My SIM has crashed, I had a Crash-To-Desktop (CTD)

Solution: